maa44's Commitment to Your Privacy

Privacy Policy maa44 – Member Personal Data Protection Malaysia

Your privacy is more than a legal obligation to us — it is part of a responsibility we take seriously every day. This document clearly explains how maa44 collects, uses, stores, and protects your personal data.

Updated: 1 January 2026 Bahasa Melayu (Malaysia) PDPA Compliant

Six Principles maa44 Data Protection

These principles guide how we handle every piece of information you entrust to us.

Minimum Collection

Maa44 only collects data that is strictly necessary to operate the platform safely and efficiently. We do not collect excessive or irrelevant information beyond what is required for platform operations.

Purposeful Use

Every piece of data collected is used solely for the purposes clearly stated in this Privacy Policy. maa44 does not use your data for any other purpose without obtaining your consent first.

High-Grade Encryption

All personal data is stored with AES-256 encryption and transmitted via secure SSL connections. Our servers are equipped with multi-layered security systems that are regularly audited by independent parties.

Control in Your Hands

You have the right to access, correct, and in certain circumstances request the deletion of your personal data. The maa44 support team is ready to help you exercise these rights at any time.

Controlled Sharing

Your data is never sold to any third party. Any data sharing only takes place with trusted partners and strictly to the extent necessary to deliver services to you.

Reasonable Retention Period

Your personal data is only retained for as long as necessary to fulfil the purpose of collection or as required by law. After that, data is securely disposed of or anonymised.


This policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA).
Have a privacy question? Reach us via 24/7 live chat on the maa44 platform.
Note: This Privacy Policy applies to all members and users who access or use the maa44 platform, including our website and mobile app. By using this platform, you agree to the practices described in this document.

1 Information We Collect From You

To provide a safe and effective service, maa44 collects the following categories of information:

1.1 Information You Provide Directly

  • Full name as shown on official identification documents.
  • Date of birth and identification card number (MyKad) or passport.
  • Active email address and mobile number.
  • Current residential address.
  • Bank account or e-wallet details registered for deposits and withdrawals.
  • Selfie photo and a copy of your identity document during the KYC process.

1.2 Information Collected Automatically

  • IP address and general location data (not precise GPS).
  • Device type, operating system, and browser version in use.
  • Login history, gaming activity, and transaction history.
  • Session data including access times, pages visited, and duration of use.
  • Cookie data and associated device identifiers.

1.3 Information from Third Parties

In certain circumstances, maa44 may receive your information from trusted third parties such as identity verification providers, licensed payment processors, or relevant regulatory authorities — all within the limits permitted by law.

2 How We Use Your Personal Data

The data collected is used for the following purposes:

Purpose of Use Types of Data Used
Account Registration & Verification Name, email, date of birth, IC/Passport
Deposit & Withdrawal Processing Bank/e-wallet details, transaction history
Identity Verification (KYC) IC/Passport, selfie, proof of address
Communication & Notifications Email, phone number
Analytics & Platform Improvement Usage data, device data (anonymised)
Fraud Detection & Security IP address, login history, transaction patterns
Legal Compliance All relevant data as required

Maa44 will not use your data for any third-party marketing purposes without your explicit consent. You may withdraw consent to receive marketing communications at any time through your account settings or by contacting our support team.

3 Legal Basis for Personal Data Processing

Maa44 processes your personal data on the following lawful bases:

  • Contract performance — processing is necessary to fulfil the service agreement between you and maa44, including processing deposits, managing wins, and providing access to games.
  • Legal compliance — maa44 is legally required to maintain certain records, conduct KYC, and comply with anti-money laundering (AML) requirements.
  • Legitimate interest — including detecting and preventing fraud, ensuring platform security, and improving our service quality.
  • Consent — for marketing communications and the use of non-essential cookies, we rely on the explicit consent you have provided.

4 Personal Information Sharing

Maa44 does not sell, rent, or disclose your personal data to third parties for their own commercial purposes. However, in the course of platform operations, we may share information with the following parties only to the extent necessary:

  • Licensed payment processors — to facilitate deposit and withdrawal transactions made by you.
  • Identity verification providers — for KYC purposes and official document verification.
  • Technology service providers — including server hosting and cybersecurity, which are bound by strict confidentiality agreements.
  • Game providers — the minimum information required to run your game session securely.
  • Legal authorities — where required by court order, official investigation, or other applicable legal obligations.

All third-party partners we work with are required to comply with data protection standards equivalent to our own and are not permitted to use your data for any purpose other than what has been agreed upon.

5 Data Storage & Security Measures

The security of your data is maa44's top priority. The following are the technical and organisational measures we have in place:

  • AES-256 encryption for all data stored in our databases.
  • SSL/TLS connection for all communications between your device and maa44 servers.
  • Two-factor authentication (2FA) available for all member accounts.
  • Role-based access control (RBAC) — internal staff may only access data as required by their job responsibilities.
  • Regular security audits conducted by independent parties to identify and address vulnerabilities.
  • Real-time monitoring system for unusual activity.
  • A tested and prepared incident response procedure for data breach situations.

Your personal data is retained for as long as necessary to fulfil the stated purposes, or as required by law (typically 5 to 7 years for financial records under Malaysia's AMLA requirements). After that period, data is securely disposed of or anonymised.

Security Certification: maa44 servers are equipped with enterprise-grade firewalls, intrusion detection systems (IDS), and automatic daily data backups.

6 Cookies & Tracking Technologies

Maa44 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. The types of cookies we use include:

  • Essential Cookies — required for core platform functions such as login and session security. These cookies cannot be disabled.
  • Performance Cookies — collects information on how you use the platform to help us improve speed and stability.
  • Functional Cookies — stores your preferences such as language and display settings to provide a more personalised experience.
  • Analytics cookies — anonymised usage data is used to understand usage patterns and improve platform content.

You can manage cookie settings through your browser. Disabling certain cookies may affect the functionality of some parts of the platform. For more information on managing cookies, please refer to your browser's documentation.

7 Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and maa44's internal policies, you have the following rights regarding your personal data:

Right of Access Right to Rectification Right to Erasure Right to Object Right to Data Portability Right to Restrict Processing

To exercise any of the above rights, you may contact the maa44 support team via live chat on the platform or submit a request by email to the address provided at the bottom of this page. maa44 will process your request within 30 working days.

Please note that certain requests — such as data deletion — may not be fully fulfilled if the data is required to meet ongoing legal or contractual obligations.

8 Children's Data Protection

The maa44 platform is a service designed exclusively for adults aged 18 and above. We do not intentionally collect or store personal data of individuals under the age of 18.

If we discover that personal data belonging to someone under the age of 18 has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. If you become aware that a minor has registered an account on maa44, please contact our support team immediately.

9 Amendments to This Privacy Policy

Maa44 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new technologies, or evolving legal requirements. Any significant changes will be communicated to members via:

  • In-platform notifications within your maa44 account.
  • Email to the address registered to your account.
  • Prominent notices on the maa44 website before changes take effect.

The latest version of this Privacy Policy will always be available on this page with a clear update date. Continued use of the platform after changes take effect constitutes acceptance of the amended terms. We encourage you to review this page periodically.

10 How to Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how maa44 handles your personal data, please contact us through the following channels:

  • Live Chat 24/7 — available directly within the maa44 platform, the fastest way to get a response.
  • Privacy Email: [email protected] (note: this is for display purposes only, not a clickable link)

We are committed to responding to all privacy-related enquiries within 5 business days. For more complex complaints, the investigation process may take up to 30 business days.

Related documents: Terms and Conditions  |  Responsible Gaming  |  FAQ

Your Data Is Safe With maa44

With robust data protection and full transparency, you can play at maa44 with complete peace of mind. Register today and experience the difference for yourself.

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